Tools & Resources

This resource aims to support initiatives in exploring how to effectively adopt and/or adapt programs, or elements of programs, into their own specific context.

This work is characterised often by unheard histories and strong emotions. This video discusses the facilitation skill of Deep Listening – to what is being felt as much as what is being said. Deep Collaboration is a way of working that was created by First Nations and other Multicultural…

Step 3 looks at common patterns of behaviour that you can expect to find in these kinds of collaborations – and how recognising and talking about them openly assists partnering. Deep Collaboration is a way of working that was created by First Nations and other Multicultural Australians to find…

Step 5 looks at the nuanced skills of facilitating ‘Hot spots’ – naturally occurring points of tension signalling potential breakthrough in a collaboration. Deep Collaboration is a way of working that was created by First Nations and other Multicultural Australians to find new ways to work and…

This resource introduces 3 tools from service design, evaluation and start-up thinking that can be important in creating sustainability in the long term: Theory of Change; Business Model Canvas; and Service Blueprint.

This resource explains how identifying and understanding ‘positive deviance’ will help you understand the kind of solutions that can work in your community – with the resources that are already in place.

This resource introduces design research as an approach and set of methods that are particularly well suited to understanding the reality of people’s lives, what they want for the future and how the current situations help and hinder them.

This resource explains how prototyping can help you bridge the evidence gap by creating context specific evidence through experimentation. 

This resource explores what the spread of social innovations looks like in contexts that go beyond organisational growth, such as replication and dissemination. 

This resource is a video that explains pivoting as changing strategy, not changing your vision, much like changing your route if you encounter an obstacle while driving.