4. Scaling Up

Welcome to Scaling Up! This phase of the Collaborative Change Cycle is all about building alignment to focus effort on the things that are working, while letting go of the things that aren’t. It is also about building the infrastructure and capacity needed for system change and celebrating learning and progress to maintain momentum and keep people engaged.

 

What you might see

  • Multiple co-ordinated innovations;
  • Progress from ‘quick wins’ to addressing more complex system issues and barriers;
  • Changes in policy, funding and the rules of the system; 
  • Diversion of funding toward what works and away from what doesn’t;
  • Active participation of non-local stakeholders;
  • Permission from funders for service providers to shift from ‘business as usual’ to addressing locally identified priorities; 
  • Formalised prototypes; 
  • Formalisation of an experimentation and innovation pipeline;
  • Adoption of effective models from beyond the locality;
  • Scaling up of successful models locally, in other locations, and at the policy level;
  • Innovation in partnering e.g. organisations taking on specialised roles and staff working across different organisations (matrix management).

 

 

What you can do 

  • Co-ordinate innovation to avoid too much going on at the same time and to ensure that it is targeted to priority issues that are amendable to innovative responses.
  • Engage in innovative commissioning. 
  • Develop and work with/in different business models.
     

Innovation Tools & Resources

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Design New Services Models for Impact and Sustainability

This resource introduces 3 tools from service design, evaluation and start-up thinking that can be important in creating sustainability in the long term: Theory of Change; Business Model Canvas; and Service Blueprint.

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Adapting Models from Other Contexts

This resource aims to support initiatives in exploring how to effectively adopt and/or adapt programs, or elements of programs, into their own specific context.

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The Pivot

This resource is a video that explains pivoting as changing strategy, not changing your vision, much like changing your route if you encounter an obstacle while driving.

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Preventing snapback

This resource is a video explaining the difference between resilience in engineering (returning or snapping back to an original state) and in ecology (in which we find adjacent and emergent states), emphasising that we need to prevent the former in our work.

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Systems Change: A guide to what it is and how to do it

This resource explains systems change concepts, provides insight into different stakeholder perspectives, and identifies central tenets of good practice.

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Three Keys to Unlocking Systems-Level Change

This resource distils the lessons from over 200 sources down to three key ingredients: a system mindset; the right tool for the job; and an understanding of human dynamics.

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