3: Reading the Patterns

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We need to understand common patterns of behaviour and their causes for Deep Collaboration. We can de-personalise experiences and work better together when these behaviours can be recognised and talk about openly.

Discuss

Getting it wrong

We will always make mistakes and ‘stuff things up’. Others will make mistakes as well. This is hard to accept when the work we are doing is important and the stakes are high. If we cannot admit we are wrong or have to ‘look good’ all the time, then we will struggle to be part of a shared space through Deep Collaboration.

Deep Collaboration requires us to accept these mistakes and not punish people for taking risks or not being perfect. We also need to understand how people in the group and our organisations treat mistakes as well.

Skills

1

Understand roles in the group

The roles we take up in collaboration can include our positions, feelings and perspectives. These can be personal or professional. It is easy to hold onto roles and not be able to question them or even let them go when needed.

Roles are always in a group and can include: the victim, the saviour, the perpetrator, the oppressor, the person who always gets it wrong. We also act in several roles on a daily basis – sister, boss, peacemaker, activist. Try to recognise roles and speak about them in your collaboration.

It is also helpful to be clear on the purpose of the role you are taking up at any given time to enable progress rather than acting from our usual approaches. A role is a bit like a hat – what hat are you wearing while you are speaking now? Is it helping the group create a new way of working or holding the group back in old ideas?

Types of Roles

Grant and Liz discuss the different types of roles that you are likely to see in this work, based on their experiences.

2

Recognise 5 roles as symptoms

There are five key roles or behaviours that we have noticed arise when First Nations and other Australians come together to collaborate. These are:

The Gatekeepers

What you see:

Other people’s power and legitimacy is questioned and undermined. New ideas and suggestions are targeted and rejected. No-one in the group is able to move forward because something or someone is missing.

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Symptom 1: The Gatekeepers

"Who are you to do this?" Grant and Liz discuss the common dynamic of 'The Gatekeepers', how it appears and what you can do.

The Fantasy Leader

What you see:

A First Nations person who is expected by non-Indigenous people to represent all First Nation peoples. Often, they will be the only First Nations person in the group.

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Symptom 2: The Fantasy Leader

"You're the person we've been waiting for". Grant and Liz discuss the concept of the 'Fantasy Leader', how it appears and why its' unhelpful for everyone.

The Culture Card

What you see:

Complaining, avoidance or denial can be signs of resistance associated with this role. They come from fear of change and can sometimes be based on cultural objections. This is different from people raising cultural concerns as a legitimate part of creating a shared understanding.

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Symptom 3: The Culture Card

"You're not culturally competent". Grant and Liz discuss the concept of the Culture Card - how and why it appears, and how to work with it.

The Killer Critic

What you see:

People may say things like ‘This will never work’, ‘You don’t know what you are doing’, ‘You don’t represent us’, ‘We have already tried that’, and ‘Who are you and what do you know anyway’. These statements can be backed up with examples of other times collaboration failed or with accusations against the individuals involved. However, often the biggest killer critic is a voice we hear saying these things inside our own head.

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Symptom 4: The Killer Critic

"I don't think I can do this". Mark and Jane discuss the symptom of the 'Killer Critic' and how present it is in this work, how everyone feels it, along with ways of working with it on your own and with your collaboration.

The Trenches

What you see:

When there is conflict and difference, one of the responses is for people to retreat and disconnect from others and ‘go back to their trenches’ or comfort zones.

Learn More

Symptom 5: The Trenches

Grant and Liz discuss the key dynamic of 'The trenches' and how it played out for them in their collaboration.

3

Understanding ghost roles

Some roles in groups are felt but not seen. These are called ‘ghost-roles’.

Ghost roles are generally roles that we don’t think should be there, but are. They may not be mentioned – a bit like the elephant in the room metaphor – or they may be mentioned repeatedly although not obviously present. For example in working in collaborations with First Nations and other Australians, the ghost role of ‘colonisation’ is often present but very rarely talked about.

Start to look for, name and speak up about ghost roles in your collaboration as roles that belong to the issue you are talking about.

Roles often come in opposite pairs, so if there is a victim, know that there will likely be a ghost role of a tyrant as well. Bringing in ghost roles by speaking personally from the heart can help the collaboration come together.

See video for further explanation of ghost roles.

Ghost roles in a group

What is a ghost role? What are some signs that one is around? Mark, Jane and Grant discuss ghost roles in a group and how to spot them.

Tools

Roles

Grant and Liz discuss the different types of roles that you are likely to see in this work, based on their experiences.

Who are you to do this? Symptom 1: The Gatekeepers

"Who are you to do this?" Grant and Liz discuss the common dynamic of 'The Gatekeepers', how it appears and what you can do.

Symptom 2: Fantasy Leader

"You're the person we've been waiting for". Grant and Liz discuss the concept of the 'Fantasy Leader', how it appears and why its' unhelpful for everyone.

Symptom 3: The Culture Card

"You're not culturally competent". Grant and Liz discuss the concept of the Culture Card - how and why it appears, and how to work with it.

Symptom 4: The Killer Critic

"I don't think I can do this". Mark and Jane discuss the symptom of the 'Killer Critic' and how present it is in this work, how everyone feels it, along with ways of working with it on your own and with your collaboration.

Symptom 5: The Trenches

Grant and Liz discuss the key dynamic of 'The trenches' and how it played out for them in their collaboration.

The Deep Collaboration Platform is part of Platform C which provides information and tools on stages and phases of cross sector collaboration to create the conditions for systems change.