Tools & Resources

This resource can help you deepen your understanding of facilitation.

This resource describes successful community leadership development programs through which governments, social purpose organisations and communities can help build leadership capacity.

This resource will walk you through the philosophy of an Appreciative Inquiry, and how to facilitate one or more phases of the exercise.

This resource is a comprehensive toolkit for planning, delivering and analysing Harwood Community Conversations.

This resource is a video of Rich Harwood describing the Harwood Institute’s concept of Turning Outward, or making the community the reference point for everything you do.

This resource provides a comprehensive ‘how to’ guide for forming, running, and harnessing the benefits of working groups.

This tool will help you to map and interpret stakeholder dynamics in your initiative. This tool can be useful at the start of an initiative when you are working out the ‘lay of the land’, if things go wrong, if there is conflict, or if you are not making progress.

This resource provides an introduction to social innovation processes that will help you rapidly test your assumptions in a cost-effective way.

This resource explains how identifying and understanding ‘positive deviance’ will help you understand the kind of solutions that can work in your community – with the resources that are already in place.

This resource describes different types of insight, the attributes of a good insight, the place of insights in design processes, and how to create stronger insights.

This resource from Australians Together outlines clearly why and how Intergenerational Trauma needs to be understood in the context of working with First Nations Australians.

This resource introduces design research as an approach and set of methods that are particularly well suited to understanding the reality of people’s lives, what they want for the future and how the current situations help and hinder them.

The multi-level perspective (MLP) is a framework for describing transition processes in complex socio-technical systems. This canvas is designed to help participants think about change on these different levels and how it can be used to enable disruptive innovation.

This resource will help you gain peer input into responding to a current challenge, surfacing assumptions, identify new opportunities, and identify common patterns and themes in the work of community change.

This resource explores different ways of assessing a community’s readiness for collaborative work and includes links to tools and resources for assessing and building community readiness.

This resource explains how prototyping can help you bridge the evidence gap by creating context specific evidence through experimentation.