Tools & Resources

This video explores how conflict – often seen as the enemy – can be an asset to partnerships when understood and harnessed. Deep Collaboration is a way of working that was created by First Nations and other Multicultural Australians to find new ways to work and lead together.

This resource introduces 3 tools from service design, evaluation and start-up thinking that can be important in creating sustainability in the long term: Theory of Change; Business Model Canvas; and Service Blueprint.

The August Wilson Red Door Project's ground-breaking production of Evolve is about racial profiling but from a multiplicity of perspectives. In this video, Artistic Director Kevin E. Jones explores what it meant to create the conditions for change.

This resource can help you deepen your understanding of facilitation.

This resource describes successful community leadership development programs through which governments, social purpose organisations and communities can help build leadership capacity.

This resource will walk you through the philosophy of an Appreciative Inquiry, and how to facilitate one or more phases of the exercise.

This resource is a comprehensive toolkit for planning, delivering and analysing Harwood Community Conversations.

This resource is a video of Rich Harwood describing the Harwood Institute’s concept of Turning Outward, or making the community the reference point for everything you do.

This resource provides a comprehensive ‘how to’ guide for forming, running, and harnessing the benefits of working groups.

This tool will help you to map and interpret stakeholder dynamics in your initiative. This tool can be useful at the start of an initiative when you are working out the ‘lay of the land’, if things go wrong, if there is conflict, or if you are not making progress.

This resource provides an introduction to social innovation processes that will help you rapidly test your assumptions in a cost-effective way.

This resource explains how identifying and understanding ‘positive deviance’ will help you understand the kind of solutions that can work in your community – with the resources that are already in place.

This resource describes different types of insight, the attributes of a good insight, the place of insights in design processes, and how to create stronger insights.

This resource from Australians Together outlines clearly why and how Intergenerational Trauma needs to be understood in the context of working with First Nations Australians.

This resource introduces design research as an approach and set of methods that are particularly well suited to understanding the reality of people’s lives, what they want for the future and how the current situations help and hinder them.

The multi-level perspective (MLP) is a framework for describing transition processes in complex socio-technical systems. This canvas is designed to help participants think about change on these different levels and how it can be used to enable disruptive innovation.