Tools & Resources

This resource introduces 3 tools from service design, evaluation and start-up thinking that can be important in creating sustainability in the long term: Theory of Change; Business Model Canvas; and Service Blueprint.

This resource is a field guide to the use of participatory and other research tools by Aboriginal research practitioners in Australia.

A paper by Mark Cabaj on evaluating scaling efforts.

This resource is a video of Rich Harwood describing the Harwood Institute’s concept of Turning Outward, or making the community the reference point for everything you do.

This tool will help you to map and interpret stakeholder dynamics in your initiative. This tool can be useful at the start of an initiative when you are working out the ‘lay of the land’, if things go wrong, if there is conflict, or if you are not making progress.

This tool will help you to identify: • Factors that have contributed to the change you seek. • Evidence demonstrating the contribution. • The strength of the contribution. • Identify new means of and opportunities to exercise leadership.

This resource provides an introduction to social innovation processes that will help you rapidly test your assumptions in a cost-effective way.

This resource from Australians Together outlines clearly why and how Intergenerational Trauma needs to be understood in the context of working with First Nations Australians.

John Kania talks about 'System Leadership' as the leadership required for systems change and identifies leadership as the biggest distinguishing factor of successful Collective Impact efforts. This is an excerpt of a video interview in 2020 with John Kania by CFI Director, Kerry…

This resource describes the difference between leaders who need to be the centre of attention and leaders who create the conditions for collaborative outcomes.

This resource describes different approaches to leadership and identifies those best suited to collaborative community impact and systems change.

This resource provides a guide to using the Most Significant Change (MSC) method, together with an MSC story collection guide.

This resource provides a guide to the Most Significant Learning Technique, which is an adaption of the Most Significant Change Technique, and helps to surface assumptions and workshop key lessons. 

This resource uses two case studies to identify the leadership roles, cultural norms and system-level checks that support organisations to be self-managing and nimble.

Logan Together’s 2018 Progress report is an example of the type of reporting that can be achieved through the measurement and learning effort.

Rubrics are a useful tool for assessing performance, these can be co-designed with the community.